FAQ

Are all products authentic? 

Yes, everything is guaranteed authentic. We do not sell, accept, or otherwise deal with fakes, "grey market" items, or factory variants. All sneakers for sale are carefully and thoroughly inspected for condition and authenticity at multiple checkpoints before they're offered to customers. We identify any and all inconsistencies, and our policy is to decline items that don't meet our standards.

Do we sell used sneakers?

Yes we do! Check out our pre-owned section HERE

Is it safe to shop with Deadstock Pairs?

Yes it is 100% safe to order with us.

Why can't I return or exchange sneakers?

Since we operate entirely on consignment, and often with limited inventory, we’re unable to accept returns or issue refunds. Once a sale is complete with our store, we initiate the payment process for the original owner of the purchased sneaker. All sales with us are final.

Why was my order cancelled? 

All orders without Credit Card billing address, or PayPal confirmed address will be automatically cancelled.

Do all of the images on Deadstock Pairs accurately represent the sneaker?

While all product images on Deadstock Pairs are shot and edited inhouse, they are for reference only. There may be subtle color differences and design cues in the shoe you purchase and receive that aren't captured in the product images.